General Questions
What is Flowstack? +
Flowstack is a unified platform that brings scheduling, analytics, and team collaboration together in one place. It helps teams streamline workflows, track performance metrics, and communicate effectively without switching between multiple tools.
What teams use Flowstack? +
Flowstack is built for teams of all sizes, including marketing teams, operations teams, customer success teams, and executive teams. Whether you're managing campaigns, coordinating workflows, or tracking performance metrics, Flowstack has features tailored to your needs.
How does Flowstack compare to other tools? +
Unlike other solutions, Flowstack combines scheduling, analytics, and collaboration in a single unified interface. This eliminates the need to switch between multiple tools and provides a cohesive experience that improves team productivity and adoption rates.
Is there a free trial available? +
Yes! We offer a free trial for new users so you can experience Flowstack firsthand. No credit card is required to get started. Start your free trial today.
Pricing & Billing
What are the different pricing plans? +
We offer three main plans: Starter ($49/month for up to 5 team members), Growth ($149/month for up to 25 members), and Scale ($299/month for unlimited members). Each plan includes different features tailored to team size and needs. View detailed pricing.
Can I cancel anytime? +
Yes, you can cancel your subscription at any time with no long-term contracts or cancellation fees. Your access will continue until the end of your billing period.
Do you offer discounts for annual billing? +
Yes! We offer discounts for annual billing. Customers who choose annual payment plans receive a 20% discount on their subscription. Contact our sales team for more information.
Is there a plan for enterprise customers? +
Absolutely. Our Scale plan is designed for enterprises with unlimited team members and advanced features. We also offer custom SLAs, dedicated support, and SSO for enterprise customers. Contact sales for enterprise pricing.
Features & Functionality
What scheduling features are included? +
Flowstack includes drag-and-drop schedule management, color-coded team members, automatic conflict detection, real-time updates, and team assignment tools. Advanced plans include custom scheduling workflows and automated task assignments.
What analytics are available? +
Our analytics dashboards provide interactive charts, key performance metrics, trend indicators, and custom date range selectors. Track team productivity, identify bottlenecks, and make data-driven decisions in real time.
How does team collaboration work? +
Flowstack includes integrated messaging, task assignments, team directories, and real-time notifications. Keep everyone connected and informed in one unified space without switching to separate communication tools.
Can I customize the dashboard? +
Yes, Flowstack allows you to customize your dashboard with widgets, metrics, and views that matter most to your team. Organize your workspace to match your workflow and priorities.
Integrations & API
What integrations are supported? +
Flowstack integrates with HubSpot, Mailchimp, Slack, Zapier, and 100+ other tools. Our growing integration ecosystem helps you connect your favorite apps to Flowstack for a seamless workflow.
Does Flowstack have an API? +
Yes, Growth and Scale plans include API access for custom integrations. Our API documentation is comprehensive and our developer-friendly tools make it easy to build custom solutions for your unique needs.
How is data synced across integrations? +
Data is synced in real time when possible, with configurable sync schedules for certain integrations. You maintain full control over what data is shared and when, with detailed logs for transparency and audit purposes.
Security & Privacy
How is my data protected? +
Your data is protected with industry-leading security standards including end-to-end encryption, regular security audits, and compliance certifications. We follow best practices for data protection and privacy.
Is Flowstack SOC 2 compliant? +
Yes, Flowstack is SOC 2 Type II compliant and maintains certifications for GDPR and other regulatory standards. Enterprise customers receive detailed compliance documentation upon request.
What about single sign-on (SSO)? +
SSO is available on our Scale plan for enterprise customers. We support industry-standard protocols including SAML and OAuth for seamless authentication and security.
Where are servers located? +
Our servers are located in secure, redundant data centers across multiple geographic regions. Enterprise customers can choose specific data residency options to meet regulatory requirements.
Support & Onboarding
What support options are available? +
All plans include email support. Growth and Scale plans include priority support with faster response times. Enterprise customers receive 24/7 support with a dedicated support team.
Is there onboarding help available? +
Yes! We offer comprehensive onboarding support including guided setup, training resources, and personalized demos for enterprise customers. Our help center also contains tutorials and best practices.
How long does it take to implement Flowstack? +
Most teams can be up and running within hours. Basic setup takes 30 minutes, and initial team configuration typically takes 1-2 hours. Enterprise implementations with custom workflows may take longer and are supported by our implementation team.
Can I import data from other tools? +
Yes, Flowstack supports data import from most scheduling and project management tools. Our support team can help you migrate your existing data to ensure a smooth transition.
Still have questions?
Our support team is here to help. Contact us for more information or schedule a demo to see Flowstack in action.